Order & Delivery Process and Timelines
Order Fulfilment Process:
- Orders submitted before 3pm Monday to Saturday will be delivered the same day within our delivery zone.
- Orders placed after 3pm Saturday and before 11pm Sunday will be delivered the following Monday.
- Deliveries will be made between 4pm and 6pm.
- If no-one is available to receive the order once delivery is attempted, we will contact you on the mobile number provided.
- If we are unable to contact you, the order will be returned to the Steelers Club for collection by the buyer. There is no refund of the delivery fee where this does occur
Responsible Service of Alcohol:
The Steelers Club supports the responsible service of alcohol. As such:
- It is illegal to sell to or purchase alcohol on behalf of anyone under the age of 18.
- Proof of age may be required at time of delivery. No deliveries will be made to anyone under 18 years of age.
- Delivery of goods will not be made to any intoxicated persons.
Contact Free Delivery:
- due to the nature of goods, orders must be received by and signed for by someone older than 18 years of age
- we are conscious of all the requirements of contact-free delivery
- all products have been cleaned prior to delivery. Drivers will also be using new gloves prior to touching your purchase
- upon arrival, your order will be place on the ground near the pick-up point. The driver will then move a minimum of 2m away